In today’s fast paced work environment, the ability to process calls quickly and efficiently is critical to any company’s success.With Discovery^Desktop, optimal efficiency and increased productivity is merely a click away.

Discovery^Desktop is a computer-telephone integration system that links a Vodavi attendant station* with a personal computer by transferring many of the telephone functions to the PC.This provides users with an efficient answering environment to process calls using the PC screen as a visual guide.To navigate the Discovery^Desktop attendant console, users may use their mouse or keyboard by clicking on the desired button or entering a phone number in the dial window. In addition, the extensions represented in the display window are conveniently color-coded to easily identify the status of each line. Discovery^Desktop was designed to run in a Windows® environment, so users can handle calls while working in other Windows programs. A scrollable, sortable display window allows the attendant to monitor up to 492 stations simultaneously.

Attendants Can Manage Calls With Ease
Discovery^Desktop is a user-friendly system designed for swift, accurate call handling. Ideal for attendants, incoming and outgoing calls are handled with ease. It only takes one or two clicks of the mouse to activate Call Transfer, Hold, Call Park, Camp On, Message Waiting and Call Forwarding.

Color-Coded Extension Status
Discovery^Desktop provides extension status at-a-glance. Extensions-in-use display in red, stations in Do-Not-Disturb display in yellow and idle stations display in gray.

Quick Keys
Discovery^Desktop is easy to navigate with quick keys on the key board without using the mouse. (F1-F12 simulate the first 12 flexible buttons)

Custom Greeting Display for Multiple Tenant Situations
Discovery^Desktop is capable of displaying custom greetings based on Caller ID information of up to four tenant phone numbers. If Caller ID does not match a programmed tenant number, no greeting will be displayed.This feature helps the attendant know how to answer the phone.

Extensions Display
View 40 or 69 extensions at a time in the extensions window, depending on preference. Connected Call and Notes Display View Caller ID information for all connected calls at a glance and attach notes to them for quick reference. This feature helps the attendant manage multiple parked calls.

Automatically Update Extension, Flex and Status Information
Users can download DSS Labels, Flex Codes and LED status directly from the KSU with a single mouse click. In addition, the DSS information will automatically populate in the directory window, so the attendant doesn’t have to create an extension list from scratch.

Fixed and Flexible Buttons
Discovery^Desktop has 8 fixed buttons and up to 30 flexible buttons, depending on the digital telephone.The flexible buttons can be programmed to provide one-touch access to frequently dialed extensions, speed dial numbers, or system features such as call park, all-call-page, and much more.

*Telephone must be CTI adaptable. Ask your dealer for details.